A | 李佳桐 《日报》全媒体记者 谢倪 “这回到医院挂号再也不用等大半天了，上次我缴费就等了将近1个小时，现在20分钟就都解决了。”“可不是嘛，有了纪检部门的监督推动，这回挂号看病不费劲了，这工作真是做到咱老百姓心坎里去了。 LONDON -- The European Commission on Thursday made a formal, legally binding request for information from Elon Musk's social media platform X over its handling of hate speech, misinformation and violent terrorist content related to the Israel-Hamas war.It is the first step in what could become the EU's inaugural investigation under the Digital Services Act, in this case to determine if the site formerly known as Twitter is in compliance with the tough new rules meant to keep users safe online and stop the spread of harmful content.San Francisco-based X has until Wednesday to respond to questions related to how its crisis response protocol is functioning. Responses to other questions must be received by Oct. 31. The commission said its next steps, which could include the opening of formal proceedings and penalties, would be determined by X's replies.Representatives for X did not immediately respond to a message seeking comment. The company's CEO, Linda Yaccarino, said earlier that the site has removed hundreds of Hamas-linked accounts and taken down or labeled tens of thousands of pieces of content since the militant group's attack on Israel. One social media expert called the actions “a drop in the bucket."Yaccarino on Thursday outlined steps taken by X to combat illegal content flourishing on the platform. She was responding to an earlier letter from a top European Union official for information on how X is complying with the EU's new digital rules during the Israel-Hamas war. That letter, which essentially served as a warning, was not legally binding — the latest one, however, is. “X is proportionately and effectively assessing and addressing identified fake and manipulated content during this constantly evolving and shifting crisis,” Yaccarino said in a letter to European Commissioner Thierry Breton, the 27-nation bloc's digital enforcer.But some say the efforts are not nearly enough to tackle the problem.“While these actions are better than nothing, it is not enough to curtail the misinformation problem on X,” said Kolina Koltai, a researcher at the investigative collective Bellingcat who previously worked at Twitter on Community Notes. “There is an overwhelming amount of misinformation on the platform," Koltai said. "From what we have seen, the moderation efforts from X are only addressing a drop in the bucket.” Since the war erupted, photos and videos have flooded social media of the carnage, including haunting footage of Hamas fighters taking terrified Israelis hostage, alongside posts from users pushing false claims and misrepresenting videos from other events. The conflict is one of the first major tests for the EU’s groundbreaking digital rules, which took effect in August. Breton fired off a similar letter Thursday to TikTok, telling CEO Shou Zi Chew that he has a “particular obligation” to protect child and teen users from “violent content depicting hostage taking and other graphic videos” reportedly making the rounds on the video sharing app. For X, changes that Musk has made to the platform since he bought it last year mean accounts that subscribe to X's blue-check service can get paid if their posts go viral, creating a financial incentive to post whatever gets the most reaction. Plus, X's workforce — including its content moderation team — has been gutted.Those changes are running up against the EU's Digital Services Act, which forces social media companies to step up policing of their platforms for illegal content, such as terrorist material or illegal hate speech, under threat of hefty fines. “There is no place on X for terrorist organizations or violent extremist groups and we continue to remove such accounts in real time, including proactive efforts,” Yaccarino wrote in the letter posted to X.X has taken action to “remove or label tens of thousands of pieces of content,” Yaccarino said, pointing out that there are 700 unique Community Notes — a feature that allows users to add their own fact-checks to posts — "related to the attacks and unfolding events." The platform has been “responding promptly” and in a “diligent and objective manner” to takedown requests from law enforcement agencies from around the world, including more than 80 from EU member states, Yaccarino said. Koltai, the researcher and former Twitter employee, said Community Notes are not an “end-all solution to curtailing misinfo” and that there are gaps that the feature just can't fill yet.“There are still many videos and photos on X that don’t have notes that are unmoderated, and continue to spread misleading claims,” she said. Since Musk acquired Twitter and renamed it, social-media watchers say the platform has become not just unreliable but actively promotes falsehoods, while a study commissioned by the EU found that it's the worst-performing platform for online disinformation. Rivals such as TikTok, YouTube and Facebook also are coping with a flood of unsubstantiated rumors and falsehoods about the Middle Eastern conflict, playing the typical whack-a-mole that erupts each time a news event captures world attention.Breton, the EU official, urged TikTok's leader to step up its efforts at tackling disinformation and illegal content and respond within 24 hours. The company did not reply immediately to an email seeking comment. Breton's warning letters have also gone to Mark Zuckerberg, CEO of Facebook and Instagram parent Meta. —AP Technology Writer Barbara Ortutay in Oakland, California, contributed to this report.。”这是发生在兴城市人民医院一楼门诊大厅里的一幕。 此前，兴城市纪委监委派驻第一纪检监察组在日常监督检查中发现，有群众反映兴城市医院就医挂号排队时间过长、自助挂号机功能单一、城区疫苗接种点位过少等问题。
B | 经调研走访，兴城市医院原有挂号机10台，均未联网，仅限用于挂号；城区内疫苗接种点只有温泉街道社区卫生服务中心一个点位。 发现问题不难，难的是如何解决。兴城市纪委监委立足“监督的再监督”职能定位，联合兴城市卫健等部门与相关医院就群众反映的问题进行了会商。 “挂号机是否能够增加打印报告、网络报销等功能？” “城区内疫苗接种点位适当增加可不可行？” 经多次与相关职能部门沟通协调及信息共享，督促其结合实际提出切实可行的解决方案，在兴城市纪委监委有效的监督推动下，兴城市医院今年新增挂号机19台，全部联网。此外，还增加了缴费、打印报告、网上报销等功能，大大改善了患者的就医体验，原来患者就医需要1—2小时挂号、缴费、在各科室间来回奔波，现在通过自助机，20分钟之内就能实现挂号、缴费、报告查询、住院押金缴费、网络报销等一体式服务，大大缩短了患者因排队、缴费等导致的就医时长，为患者提供了真正的便利。除此之外，还监督推动兴城市卫健局新增城区疫苗接种点位4个，现已审批完成并开诊2家，剩余2个点位正在积极改造审批中，力争10月底前完成，确保群众接种疫苗随到随接，让精准监督的“温度”化解看病就医的“难度”。 同时，兴城市纪委监委做好全过程监督跟进问效，确保问题推进落实，取得实效。
C | 通过实地检查、随机抽查等方式，对患者就医的整体环境、服务态度等方面进行检查。对检查过程中发现的问题，当场提出整改建议，对于不能当场整改完毕的，要求限时整改，并将整改情况报送至纪检监察组，进一步提升群众看病就医的满意度，营造风清气正的就医环境。
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